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Direct Care Staff

Direct care staff work directly with our children and/or adults with developmental disabilities. This position requires a GED or diploma from an accredited school, a valid drivers license (unless interested in specifically third shift), a criminal background check and if hired, a physical and drug test. Many of our direct care positions are considered self-scheduling in that the group of employees hired to work in a specific home will meet every two weeks and fill in the required scheduled hours. This allows flexibility for many employees that have other commitments but does not always work for everyone. We do still maintain some traditional 1st, 2nd or 3rd shift positions as well. We have both full and part-time positions and the majority of these positions include working weekends.

Team Leaders

Team Leaders must have a valid driver’s license and GED or diploma and some experience in the field of developmental disabilities. Team Leaders are generally hired from within but outside applicants are welcome to apply.

Residential Services Coordinators/Qualified Intellectual Disabilities Professional (RSC/QIDP)

RSC/QIDP's are required to have a degree in a human services field and at least one year experience working with individuals with developmental disabilities. This position is a full-time position requiring Monday through Friday and on-call at least one week every six. This position among other things supervises employees and develops and implements programs for the direct staff to follow when working with the individuals. Team Leaders are front line supervisors to the direct care staff.

Nursing Staff

Milestone employs both Registered Nurses and Licensed Practical Nurses for all three shifts for both our Elmwood Heights location and our RocVale Children’s Home location. In addition, RN’s are employed for first shift only for our group homes but they must also be on-call on a rotating basis. Nursing staff must be licensed in the State of Illinois.

Dietary Staff

Dietary staff work full-time first shift which includes working weekends. This position requires a valid driver’s license and good driving record. An FSS (Food Service Sanitation) course must be completed and passed within one year of hire.


Housekeepers work full-time Monday through Friday first shift. This position requires the use of chemicals. Housekeeper duties include sanitizing, laundry, mopping, bed making, etc. Maintenance staff work Monday through Friday. This position requires valid driver’s license and good driving record.


Maintenance is responsible for snowplowing, shoveling, lawn maintenance, repairs, plumbing, electrical, painting and numerous other tasks depending on the positions hired.

Clerical employees

Clerical employees work full-time Monday through Friday. Computer skills, typing, communication and organizational skills are required.