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Board and Administration

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A team of talented, inspirational Board Members and Administrators


We are proud to present our administrative staff and the inspirational board members that work tirelessly to support us and the individuals we serve. 

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Board Members


Mr. Ronald W. Alden

William Charles Construction

Mr. Jack Kieckhefer

Kieckhefer & Nelson

Mr. George Bass

Country Insurance and Financial Group

Dr. Cyrus Oates

Oates Dental

Mr. Thomas D. Budd

Illinois Bank & Trust

Chris Kinsman

Rockford Public Schools

Tom Matus

Helm Group

Ms. Carol Hartline

Williams & McCarthy

Mr. Ben Holmstrom

William Charles Construction

Vickie Kieffer

Community Volunteer

Ms. Lynn Williams

UW/Swedish American Hospital

Mr. Derek Kiley

Integrated HomeCare Services

Mr. Dan VanSistine

Word on Fire Catholic Ministries



Bill Grahn

Chief Executive Officer

Lisa Munson

Chief Financial Officer

Amanda Schroeder

Senior Vice President Human Resources

Amber Barcelona

Senior Vice President for Adult Services (Community Based Group Homes and Day Training)

Nina Etchin

Senior Vice President for Adult Services (Elmwood Heights/East)

Lori Neuschwander

Vice President - Quality, Standards and Compliance

Theresa Risser

Vice President, Group Homes

Amber Polcher

Vice President, Group Homes



Mrs. Richard Wickstrand

Honorary and Founding Board Member


James Hamilton

Director Emeritus / Founder, Milestone, Inc.

Shawn Way

Director Emeritus, Milestone, Inc.